Dynamics NAV - Purchase Returns

Use Dynamics NAV to make managing purchase returns easier - learn how with our short video.


Learn how to manage purchase returns

Creating a purchase return order will allow you to be able to process returns to vendors if you are ever unhappy with a product they have delivered. To create a purchase return, click ‘Buying and Stock’, ‘Purchase Return Orders’ from the navigation pane and then ‘New’ from the ribbon. Enter the vendor that you want to create the purchase return order for. Once the vendor has been entered, click ‘Get Posted Document Lines to Reverse’. This will open a window for you to select the item or items that are being returned. Highlight the items you want to return and click 'OK'. Now looking at the Lines FastTab, you can see that Dynamics NAV has populated the field with the correct information. If you need to, you can adjust the quantity of the items being returned. You can also add a return reason code so that you have a record of why the items were returned. Select the reason and the warehouse the items are being returned to. Once you are happy with the return and have entered a vendor credit memo number, click ‘Post’. And that’s how you create a purchase return order.